Recently, The Pampered Spirit partnered with Meridian Health Care Systems and Circles Concierge out of Boston Massacuttes to offer in-room treatments to patients. As massage therapists and company's across the country know this is a moment to rejoice! Spa services are a welcome addition to health care facilities.
The Pampered Spirit, a New Jersey based premier mobile spa business, has partnered with Circles, one of the largest concierge services in the U.S., to offer a complete line of spa services to patients at Meridian Hospitals.
Spa services are now available in-room. The services are available to all patients of the medical Centers, designed to address non-clinical needs. The menu offers a wide array of massage options, including back, neck and shoulder massage, hand and foot reflexology and even pre and post operation Reiki sessions. Also offering nail care for the hands and feet as well as grooming services including; women's cut and style, men's haircuts and shaves. Pampered Spirit Technicians working within the hospitals must undergo rigorous screening process not only with Circles Concierge but Meridian Hospitals as well.
As the business owner I am extremely pleased with the growth and success in working in a hospital setting to bring these much needed services to people experiencing a hospital stay. Partnering with an industry leader such as circles paves the way for continued growth in attracting other location partners.
The Pampered Spirit is no stranger to the health care industry, currently operating throughout New Jersey adult senior communities, long term care facilities and private home appointments, along with a number of local businesses to offer corporate/workplace massage and other wellness workshops. In addition we offer customized spa parties which are the perfect addition to your bridal party, birthday, anniversary or bachelorette party. We bring everything to your location.
It is the vision of The Pampered Spirit to make service affordable and available in hospitals, businesses, hotels and events where normal spa service are not available. For more information visit www.thepamperedspiritn.com
Tuesday, March 8, 2011
Tuesday, January 18, 2011
Sunday, January 16, 2011
Tipping….at your discretion
As a Mobile Spa Owner, often I am asked, “How much do I tip?” In our company, we feel that a tip is a voluntary gesture of appreciation for good or excellent service. I leave that to the discretion of the client. A tip is not, in my opinion, an entitlement.
Our policy refrains from the use of automatic service charges. How can you tip on a service you haven’t had yet? Tipping, if at all, should be based on your overall experience from customer service to the timeliness of your appointment, the quality of service, the preparedness of the person performing the services and the overall professionalism of your provider . If it’s compulsory, it’s not a gratuity.
Customers routinely ask me “what do you suggest is a good percentage for a tip?” I say; “tipping is 100% voluntary” or “We believe that a gratuity is a gesture of thanks for excellent service and it the prerogative of our guests”. Careful to not cross that fuzzy line of good taste.
Sometimes more information is needed. Keeping in mind the general tipping percentages within other service industries like restaurants for example being between %15-%20 , you book a 60 minute $100 service . So now you have it in your head you have to budget an extra $15-$20 for the service. Sometimes the extra cashola can be a deciding factor whether or not you book a Massage. What if the service was terrible? The technician was late, she forgot the aromatherapy you requested and you asked for a relaxation massage but wound up with Trigger Point therapy, now what? How about if the service was really excellent? Do you leave a larger tip? It is a personal preference either way.
So when asked “how much do I tip on a 60 minute massage, I say; “If you are so inclined to leave a tip please enjoy your service first since there are several variables that can come into play. Base it on the service I like to tell my customer”. Oh and by the way it is not customary to tip the owner of the business.
We believe that relationship building, referrals and repeat bookings is the greater goal of The Pampered Spirit Staff. So thank you very much if you if you would like to leave a tip. We do appreciate your business most!
For more information please visit http://thepamepredspiritnj.com
Our policy refrains from the use of automatic service charges. How can you tip on a service you haven’t had yet? Tipping, if at all, should be based on your overall experience from customer service to the timeliness of your appointment, the quality of service, the preparedness of the person performing the services and the overall professionalism of your provider . If it’s compulsory, it’s not a gratuity.
Customers routinely ask me “what do you suggest is a good percentage for a tip?” I say; “tipping is 100% voluntary” or “We believe that a gratuity is a gesture of thanks for excellent service and it the prerogative of our guests”. Careful to not cross that fuzzy line of good taste.
Sometimes more information is needed. Keeping in mind the general tipping percentages within other service industries like restaurants for example being between %15-%20 , you book a 60 minute $100 service . So now you have it in your head you have to budget an extra $15-$20 for the service. Sometimes the extra cashola can be a deciding factor whether or not you book a Massage. What if the service was terrible? The technician was late, she forgot the aromatherapy you requested and you asked for a relaxation massage but wound up with Trigger Point therapy, now what? How about if the service was really excellent? Do you leave a larger tip? It is a personal preference either way.
So when asked “how much do I tip on a 60 minute massage, I say; “If you are so inclined to leave a tip please enjoy your service first since there are several variables that can come into play. Base it on the service I like to tell my customer”. Oh and by the way it is not customary to tip the owner of the business.
We believe that relationship building, referrals and repeat bookings is the greater goal of The Pampered Spirit Staff. So thank you very much if you if you would like to leave a tip. We do appreciate your business most!
For more information please visit http://thepamepredspiritnj.com
Sunday, January 9, 2011
Furthering Your Education
No matter which of the Healing Arts you are in or even if you just have a genuine interest in self exploration and discovery we must continue our journey's with continuing education classes. One of the best training I have ever attended was in Ocean City NJ in Lomi Lomi. Lomi Lomi is an ancient healing art from Hawaii. The great Kahuna's have been practicing Lomi (AKA: Love) for centuries. A few Non-Hawaiian Kuma's (teachers) have been blessed with learning their secrets. Now we have the opportunity to bring this beautiful style of bodywork to our practices. Visit: http://www.massageproce.com for upcoming training's in Lomi Lomi and more here and in Hawaii!
For further information about hosting a spa party or scheduling an in home massage please visit http://www.thepamperedspiritnj.com
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